Returns & Exchanges
At Benebone, we want you to be completely satisfied with your fashion purchase. If your new pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the unworn items with original tags attached into the original shipping bag or any sturdy mailer to ensure safe transit.
Attach the Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund once the items are inspected.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing